reTURN POLICY

At Stephany Artistry Makeup, we are committed to delivering products of the highest craftsmanship. Your satisfaction is our priority, and we proudly offer a seamless return experience for our valued clientele.

RETURNS & EXCHANGES

• We gladly accept returns or exchanges within 14 days of receipt.
• To maintain our commitment to quality and hygiene, products must remain unopened, unused, and in their original, pristine packaging.
• Opened or used products are not eligible for return, except in the rare event of a manufacturing defect.

DAMAGE & DEFECtIVE

• Should your order arrive damaged or defective, we kindly ask you to contact our Client Care team within 7 days
• Upon review, we will offer a prompt replacement or a full refund, at your preference.

HOW to inITIATE A RETURN

• Please email [your email] with your order number, a description of the concern, and accompanying photographs if applicable.
• Approved returns will be provided with detailed instructions to ensure a smooth process.

 RETURNs REFUNDS
• Approved refunds will be issued to the original payment method within 5–7 business days of return receipt and inspection

FINAL SALE ITEMS
• Please note that all sale items, promotional sets, and gift cards are considered final sale and are ineligible for return.